Current available positions

Designer


Salary: competitive


The National Gallery Company Limited is a commercial company established to provide revenue for the National Gallery from a range of operations including retail, publishing, marketing, digital sales and catering. Our work enhances the visitor experience and helps to safeguard some of the country’s most valuable works of art. The Marketing team is a centralised function and an integral part of the business, working closely with a variety of stakeholders within and external to the Company.   

The Marketing team has a vacancy for a permanent Designer.

The successful candidate will report to the Head of Marketing and will have demonstrable experience of:

  • 2D and 3D merchandise and packaging design across a variety of product categories
  • designing a suite of communications across instore, online and on digital platforms
  • designing print and digital marketing collateral

The Designer is a key brand guardian and will oversee brand application through all design work within the Company, as well as with third parties. The Designer is responsible for delivering high-quality, professional and creative design work.    

If you are interested in joining our team and would like to apply please email admin@nationalgallery.co.uk with a cover letter and your CV.

Hours: full time (35 hours per week)
Contract status: permanent

Closing date for applications is 31.05.2016.

Interviews will be held on 15.06.2016.

The role will commence early September 2016

Designer - Job Description



Customer Service Executive


Salary: competitive


The National Gallery Company Limited is a commercial company established to provide revenue for the National Gallery from a range of operations including retail, publishing, digital sales and catering. Our work enhances the visitor experience and helps to safeguard some of the country’s most valuable works of art. The Digital team makes a key contribution towards achieving the commercial objectives of the Company.

We are seeking to appoint a full time Customer Service Executive.

Reporting to the Head of Digital Trading, you will be responsible for phone and email customer service. You will also have responsibility for end to end order fulfilment of the National Gallery online shop, reporting on weekly, monthly and quarterly customer service KPI’s, and monitoring and prioritising the work of the Customer Service Support role holder. 

You will have previous experience of customer service, content and order management in an ecommerce environment.

You will have excellent communication and customer service skills together with experience of liaising with third party fulfillment suppliers.

If you are interested in joining our team and would like to apply please email admin@nationalgallery.co.uk with a cover letter and your CV.

Hours: full time (35 hours per week)
Contract type: permanent

Closing date for applications is Friday 3rd June, 2016

Customer Service Executive - Job Description



Head of Digital Trading


Salary: competitive


The National Gallery Company Limited is a commercial company established to provide revenue for the National Gallery from a range of operations including retail, publishing and digital sales. Our work enhances the visitor experience and helps to safeguard some of the country’s most valuable works of art. The Digital team is an important part of the Company, given the level of the revenue targets and integration with Gallery systems that we aim to achieve.

We are seeking to appoint a full time Head of Digital Trading.

Reporting to the Trading Director, you will be responsible for leading a small team in all aspects of the digital trading channels. As the Digital champion, you will define the strategic direction of the website to ensure that it fulfils the remit of the digital marketing strategy.

You will also be responsible for driving web development projects to completion, on time and within budget.

You will have previous experience of successfully managing and leading an ecommerce team, together with project management skills. You will have in-depth knowledge of the digital industry and digital marketing. You will also have proven experience of driving business growth in a digital environment.

If you are interested in joining our team and would like to apply please email admin@nationalgallery.co.uk with a cover letter and your CV.


  • Hours: full time (35 hours per week)
  • Contract type: permanent
  • Start date for the successful candidate will be September, 2016.

Closing date for applications is Monday 6th June, 2016

Head of Digital Trading - Job Description