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Membership and Commercial Services Manager

Hours: full time

Contract: Permanent

Annual salary: 35-40k

The National Gallery Company (NGC) has an exciting opportunity for a Membership and Commercial Services Manager.

We are looking for an experienced membership and ticketing professional who will be responsible for the successful delivery of key commercial products to physical and digital audiences. These key products include (but are not limited to) Membership, ticketed exhibitions, events, and general Gallery Entry admissions. You will shape the future success of the National Gallery’s Membership scheme and work to grow associated secondary income streams as the Gallery navigates the post pandemic landscape.

Reporting to the Head of Commercial Services, you will be responsible for ensuring targets are achieved, the effective management of highly functional database and service delivery teams and excellent stakeholder management.

Experience of the Tessitura database and ticketing system are requirements for this role.

If you are interested in joining our team and would like to apply, please email a cover letter and your CV to

  • Closing date for applications: 23rd June 2021
  • Interviews will be held on 1st July 2021

Please note that if you have not been contacted by 29th June, your application has not been successful.

Membership and Commercial Services Manager - Job Description