Contact us

Our online shop is operating as usual, however our in-store click and collect service is currently unavailable as the National Gallery including our shops on-site will be temporarily closed from 19 March to 4 May 2020 as a precautionary measure to help contain the spread of corona virus (COVID-19).Our online shop, e-newsletters and social channels will continue to bring you regular product updates and offers.

Contact the Online Shop

NOTICE:Our shop phone line is currently closed due to the temporary closure of our office. If you need any assistance, please email us at or complete a contact form at the foot of this page.

If you would like to enquire about an order or if you need help to place your order then please use the following details. We endeavour to answer all email messages within two working days.

Online Shop Queries (Mon - Fri: 9am - 5pm)

Ticketing Queries (Mon - Fri: 10am - 6pm)

Membership Queries (Mon - Fri: 9:45am - 5pm)

Contact the Gallery

If you have any questions about the National Gallery, please contact the National Gallery switchboard.

Telephone the National Gallery (Mon - Fri: 10am - 5pm)
020 7747 2885

Contact Form